This Privacy Policy explains how The Thunder Bay Hotel (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit hotelthunderbay.ca or book our services.
1. Information We Collect
We may collect the following information:
a) Personal Information
Name
Email address
Phone number
Address
Payment details (processed securely by third-party providers)
Booking details
b) Automatically Collected Information
IP address
Browser type
Device type
Pages visited
Cookies and tracking data
2. How We Use Your Information
We use your information to:
Process room reservations
Communicate booking confirmations
Improve Website performance
Provide customer support
Send updates or promotional offers (with consent)
Maintain security and prevent fraud
3. Cookies
Our Website uses cookies to enhance your browsing experience.
You may disable cookies in your browser settings, but some features of the Website may not work properly.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share data only with:
Payment processors
Booking and hotel management systems
Legal authorities when required by law
All third-party partners follow strict data protection standards.
5. Data Security
We implement industry-standard measures to protect your personal data.
However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on local laws, you may request:
Access to your personal data
Correction of inaccurate data
Deletion of your data (where applicable)
Withdrawal of consent
To make a request, contact us using the details below.
7. Third-Party Websites
Our Website may link to external websites. We are not responsible for their content or privacy practices.
8. Children’s Privacy
We do not knowingly collect information from individuals under 16 years of age.
9. Changes to This Privacy Policy
We may update this Policy occasionally. Changes will be posted on this page with a new “Last Updated” date.
10. Contact Information
For questions or data requests, contact us at:
📍 The Thunder Bay Hotel
5860, trans – Canada Hwy, Duncan, BC V9L 3R9, Canada
🌐 hotelthunderbay.ca